What is the Return Procedure?

Any items that were received upon delivery that were damaged or were missing items need to be reported within 7 days after delivery or they will be ineligible for return/replacement

Items must have been delivered within the last 30 days. Unless the items were purchased between November 11th and December 25th. You are able to return until January 16th

Click on the link above and enter your order number and shipping zip code and click “Start a Return”. You can find your order number on your packing slip or your confirmation email. Use your prepaid return label, make sure to securely adhere it to the return package and return your item.

Your refund will be sent to your original form of payment in 3-5 business days after us receiving the package. You will receive an email when your return is scanned and your refund has been processed or when your exchange order has shipped.

We ask that the product is unused and still has its original tags/packaging.

Any Exchange or Store Credit will be charged a $6.00 processing fee. If an item is returned for a refund to original payment, a fee of $10.95 will be deducted from the return credit for using our pre-paid return label. To avoid this fee please send back return at your own cost to the address below:

Fashionable Returns DEPT

12399 S Belcher Rd Ste 160
Largo, FL 33773 US

There is also a $15.00 restock fee on canes that are cut from original length. (Please note ANY cut cane is Exchange for store credit ONLY and will have $15.00 deducted from store credit.)

Determining the "best" walking cane depends on various factors, including individual needs, preferences, and mobility requirements. Here are some considerations to help you choose the right walking cane:

1. Adjustability: Look for a cane with adjustable height settings to ensure proper fit and comfort.
2. Handle: Choose a handle style that suits your grip and provides maximum support. Common handle types include straight, offset, ergonomic, and quad (four-point) handles.
3. Material: Canes are typically made from aluminum, wood, or carbon fiber. Aluminum canes are lightweight and durable, while wooden canes offer a classic look. Carbon fiber canes are ultra-lightweight and strong but tend to be more expensive.
4. Tip: The tip of the cane should provide good traction and stability on various surfaces. Rubber tips are standard and provide grip, but there are also specialized tips available for specific needs like extra traction on ice or stability on uneven terrain.
5. Weight Capacity: Ensure the cane's weight capacity matches your needs, especially if you require additional support.
6. Foldability: If you need a cane for occasional use or travel, consider a folding cane for convenience.
7. Additional Features: Some canes come with extra features like LED lights, built-in seats, or wrist straps. Evaluate whether these features would be beneficial for your specific situation.

Ultimately, the best walking cane is one that fits you comfortably, provides the necessary support, and meets your mobility needs. It's often helpful to try out different options in person or consult with a healthcare professional for personalized recommendations.

While both canes and walking sticks are used for support and stability during walking, there are some differences between the two:

1. Purpose: Canes are primarily designed to provide support and stability for individuals with mobility issues, such as those recovering from injuries or dealing with conditions like arthritis. They often have a handle for gripping and come in various styles to accommodate different needs. Walking sticks, on the other hand, are typically used for hiking, trekking, or recreational walking. They may not always have a handle and are often more ruggedly built for outdoor use.
2. Handle: Canes typically have a handle designed for ergonomic grip and support, making them easier to hold for extended periods. Walking sticks may have a grip or knob at the top for stability but are not always designed with the same level of ergonomic consideration as canes.
3. Construction: Canes are usually lightweight and may be adjustable in height to accommodate different users. They may also have additional features such as foldability or adjustable wrist straps. Walking sticks are often made of heavier materials like wood or metal to withstand outdoor conditions and rough terrain. They may have features like wrist straps or shock-absorbing mechanisms to enhance comfort during hiking.
4. Aesthetics: Canes often come in a variety of styles, colors, and designs to suit individual preferences. Walking sticks may have a more rustic or natural appearance, often made from materials like wood or bamboo and may feature decorative elements such as carvings or handcrafted designs.

While there is some overlap in functionality between canes and walking sticks, their design, construction, and intended use distinguish them from each other. Ultimately, the choice between a cane and a walking stick depends on individual needs, preferences, and intended use.

For optimal balance support, consider the following types of canes:

1. Quad Canes: Quad canes have a base with four prongs, providing a wider footprint and enhanced stability compared to single-point canes. They are particularly beneficial for individuals who require extra support and balance assistance.
2. Offset Canes: Offset canes feature a handle that is set slightly off-center from the shaft, creating a more natural alignment for the wrist and forearm. This design can improve comfort and stability while walking.
3. Adjustable Canes: Adjustable canes allow you to customize the height to your specific needs, ensuring proper alignment and support for maintaining balance.
4. Ergonomic Handle Canes: Canes with ergonomic handles are designed to fit the natural contours of the hand, reducing strain and fatigue during use. This can contribute to better balance control and comfort.
5. Folding Canes: Folding canes are convenient for travel and storage and can be easily folded when not in use. Look for models with sturdy locking mechanisms to ensure stability when unfolded.
6. Lightweight Canes: Lightweight canes are easier to maneuver and carry, which can be advantageous for individuals who may have limited strength or mobility.

Ultimately, the best cane for balance will depend on your individual needs, preferences, and mobility requirements. It's often helpful to try out different types of canes to see which one provides the most stability and comfort for you. Additionally, consulting with a healthcare professional or physical therapist can offer personalized recommendations based on your specific balance challenges.

The ideal length of a walking cane depends on your height and individual needs. Here's a general guideline for determining the correct cane length:

1. Standing Position: Stand upright in your usual walking shoes with your arms relaxed at your sides.
2. Measurement: Have someone measure the distance from your wrist joint (where your wrist creases when you bend it) to the floor. Alternatively, you can measure it yourself with your arm hanging naturally at your side and a slight bend in your elbow.
3. Adjustment: The top of the cane should ideally line up with the crease of your wrist when your arm is hanging by your side. This ensures that the cane provides proper support and stability while walking.
4. Cutting or Adjusting: If the cane is too long, it can be trimmed to the appropriate length. Most canes come with adjustable height settings or can be cut to size if necessary. If you're unsure about adjusting the length yourself, you can seek assistance from a healthcare professional or a mobility aid specialist.

It's essential to ensure that your walking cane is the correct length to provide optimal support and stability while walking. Using a cane that is too long or too short can compromise your balance and increase the risk of falls. Adjusting the cane to the proper length can significantly improve comfort and mobility.

SIZING CHART

-Use customer’s height to determine what cane length they need if customer did not specify or is unsure

46" = 27.5"

47" =28"

4'8" = 28.5"

49" =29"

410" = 29.5"

4'11" = 30"

5'0" =30.5"

51= 31"

5'2" = 31.5"

5'3" = 32"

5’4" = 32.5"

5’5" =33"

5'6" =33.5"

5’7" =34"

5'8" = 34.5"

5’9" =35"

5'10" = 35.5"

5'11" = 36"

60" = 36.5"

61" =37

6'2" =37.5"

63" =38"

64" = 38.5"

65" =39"

6'6" = 39.5"

67" = 40"

68" = 40.5"

69" = 41"

610" = 41.5"

6'11" = 42"

7'0" = 42.5"

 

Link to Buyer's Guide: https://fashionablecanes.com/pages/ultimatecanebuyersguide

 

Sword Canes: We are unable to size sword canes due to the possibility that it may interfere with the cane at the end of the shaft. It may be possible to size the item at your own risk. If a sword cane is sized it will not be able to be returned.

 

Choose 1 of these 3 easy methods of cane sizing before placing your order

1. Measure Existing Cane

 Simply take an existing cane, and measure from the lowest part of the top of the handle to the bottom of the tip. Round up to the nearest half inch. 

2. Measure the Cane User

1. Have the user put on their walking shoes.
2. User should stand naturally upright as much as possible.
3. Let their arms fall to the sides naturally with a normal relaxed bend at the elbow. (see Diagram A for correct posture)
4. Using a tape measure or yard stick, measure the distance from their wrist joint (bottom crease at the wrist) down to the floor. Round up to the nearest half inch.

(**For accurate length a second person must read measurement to prevent wrist from moving)

3. Measure Half the Height of the User

If the user is not available or does not have an existing cane, use this method.

Although this works for most cane users it is not always exact. Choose this option at your own risk, and remember a 30% restocking fee applies to all returned cut canes.

Most users cane measurements will be within one inch of half the users height.

1. Convert height into inches: Example user height is 5'6" which is 66 inches. 66 divided in half = 33 inches (always round up to the nearest half inch).
2. Add half an inch to this measurement to get 33.5 inches.
3. After receiving product use step #2 to confirm and change size if needed.

How to request custom sizing:

When you pick out a cane from FashionableCanes.com, you have the option to request a custom cane size, when you select any of our products.

Follow the steps below, or watch the video

1. Select a cane from the home page, or search for one in the Search Bar.

In this example, we're going to click on the blue SHOP FOR HIM button.

2. From this page, you can click on any of the canes, to see more information or add them to your cart.

The Genuine Oak Wood Derby Walking Cane is selected, in this example.

3. On the product page, click the checkbox next to Free Optional Same Day Custom Sizing.

Next, a drop down box will appear.

4. To select your custom cane size, click the down facing arrow on the box underneath SELECT LENGTH.

These numbers represent the length of the cane, in inches.

5. After you select a length for your cane, notice that it appears in the box underneath SELECT LENGTH.

The last step is to add the cane to your cart.

6. To confirm your custom cane size, please check the length on the checkout page.

Light Up Canes: We offer them on Our StyleStix collection

StyleStix® Walking Canes: Fashion-Forward Mobility Aids for the Bold & Stylish

StyleStix® Clear Lucite Walking Canes | The Difference is Clear

Explore StyleStix's unique collection of fashion-forward walking canes, designed for individuals who embrace individuality and express their style with every step.

StyleStix®: Where Fashion Meets Function

StyleStix® - Clearly Stylish Canes

StyleStix® is a revolutionary brand that seamlessly blends contemporary design and innovation in the world of walking canes. Our canes are more than just mobility aids; they are bold fashion statements that empower individuals to express their unique personality and style with every step.

Designed for the Bold & Stylish

StyleStix caters to those who crave a life full of style, individuality, and joy. Our canes are designed for individuals who see each step as an opportunity to stand out from the crowd and embrace their own unique flair.

More Than Just a Walking Companion

StyleStix is a fashion-forward accessory that elevates your every move. Our canes are not only functional but also visually stunning, featuring:

• Innovative Designs: Bold patterns, vibrant colors, and eye-catching details.
• Premium Materials: Durable construction for long-lasting performance and style.
• Ergonomic Features: Comfortable handles and grips for effortless use.

Express Your Individuality with StyleStix®

Our collection offers a diverse range of walking canes to suit every taste and preference. Whether you're looking for a bold statement piece or a subtle yet stylish accessory, Style Stix has the perfect cane to complement your wardrobe and express your individuality.

StyleStix®

The Difference is Clear

Check status of order here: https://fashionablecanes.com/pages/order-tracking

customer service: 1-813-57-CANES (22637)

customer service email: csfc@fashionablecanes.com

phone number for orders: 1-813-57-CANES (22637)

 

How Long Does it Take to Ship My Cane?

On the checkout page, click the circle next to each shipping method.

Rates will vary, depending on the delivery speed for shipping.

Rest assured, we will have your package delivered to you in a timely manner.

How Much Does Shipping Cost

FAST and FREE Shipping

Available for Online Orders Over $75 Only.

Orders less than $75 is a $7.95 Flat Fee

1. Select the Shipping Method on the checkout page

2. Orders must be placed before 2:30pm EST, Monday-Friday

PLEASE NOTE: Only available in the contiguous USA. Free shipping does not apply to PO or APO boxes. Quad Canes, Cane Stands, Walkers and Rollators, or orders that include these products are NOT eligible for free shipping. 

For More Information, Visit Our Shipping Page

Do you ship internationally

We ship worldwide with the exception to a few countries.

how to choose a cane handle:

#1 - DERBY HANDLE
COMFORT	POPULARITY
Derby handled walking canes, with its comfortable ergonomically designed handle it is one of the most popular. The derby handle provides ultimate comfort, while having the largest selection to choose from. Shop This Style
#2 - FRITZ HANDLE
COMFORT	POPULARITY
Fritz handled walking canes are becoming more popular among customers with Arthritis. The design of the handle allows the customer to hold the cane comfortably without causing pain to your hand or fingers. Shop This Style
#3 - ERGONOMIC HANDLE
COMFORT	POPULARITY
Ergonomic handle walking canes are a great design for customers dealing with arthritis, carpal tunnel or other similar conditions. This cane is specifically designed for either the left or right hand. Shop This Style
#4 - PALM GRIP HANDLE
COMFORT	POPULARITY
Palm Grip handled walking canes are designed specifically for the left or right hand. They are meant to fit the palm of your hand for a custom-like fit. Customers are often amazed in how natural the handle conforms to the contour shape of their palm. Shop This Style
#5 - OFFSET HANDLE
COMFORT	POPULARITY
Offset handle walking canes are designed to distribute the user’s weight along the shaft to the rubber tip. The soft grip rubber handle allows for a more comfortable grip. Quad offset canes are typically sought after a injury that affects mobility. Shop This Style
#6 - TOURIST HANDLE
COMFORT	POPULARITY
Tourist handle walking canes was first designed after the shepherds crook. This has been a favorite style for centuries. With the unique hook design, this cane offers extra convenience since you can simply rest the cane on your arm when its not in use. Shop This Style
#7 - ORTHOPEDIC HANDLE
COMFORT	POPULARITY
Orthopedic handle walking canes can be used for both, the left and right hand. With this easy to grip design- it allows for more comfort. This style is typically one that your Doctor would recommend. Shop This Style
#8 - KNOB HANDLE
COMFORT	POPULARITY
Knob handled walking canes are designed distinctively for comfort and sophistication. The knob is designed to fit comfortably in the palm of your hand. Shop This Style
#9 - ANIMAL-MISC HANDLE
COMFORT	POPULARITY
The Animal and Novelty cane handles are very unique and stylish. These are typically not meant for everyday use; however they are perfect for that special event or occasion. Shop This Style

 

Where to Find Tip Size

Please note all walking canes that we sell do include 1 cane tip. If you would like to add extra cane tips to your order you can view The "Tip Size" information on the product page located under "See More Details link". 

How to Adjust an Adjustable Cane

1. Turn the locking nut back half a turn, in order to loosen it.

This now allows you to adjust your height.

 2. Push the pin in and move the shaft up or down. 

3. Turn the locking nut clockwise until tightened. 

video link: https://fashionablecanes.com/blogs/news/how-to-adjust-a-walking

how to request custom sizing:

3. On the product page, click the checkbox next to Free Optional Same Day Custom Sizing.

Next, a drop down box will appear.

4. To select your custom cane size, click the down facing arrow on the box underneath SELECT LENGTH.

These numbers represent the length of the cane, in inches.

5. After you select a length for your cane, notice that it appears in the box underneath SELECT LENGTH.

The last step is to add the cane to your cart.

6. To confirm your custom cane size, please check the length on the checkout page.

 

Product Selection & Sizing

Title: How do I choose the right cane size? Question: What's the proper way to determine the correct cane height for me? Answer: Stand upright in your normal shoes and let your arms hang naturally at your sides. The top of the cane should reach the crease of your wrist. For adjustable canes, we recommend measuring from the floor to your wrist crease. Our customer service team is happy to help you find the perfect fit!

Title: What's the weight limit for your canes? Question: How much weight can your canes safely support? Answer: Most of our standard canes support up to 250 lbs, while our heavy-duty models support up to 350 lbs. Each product page lists the specific weight capacity. If you need additional support, we recommend consulting with your healthcare provider.

Title: What materials do you use? Question: What are your canes made from? Answer: We craft our canes from premium materials including solid hardwoods (maple, cherry, oak, beechwood), lightweight aluminum, carbon fiber, and more. Each product description details the specific materials and their benefits.

Style & Fashion

Title: Business and formal canes Question: Do you have canes suitable for professional settings? Question: Absolutely! elegant designs perfect for business attire, including sleek black finials, subtle wood grains, and sophisticated metal accents that complement professional wardrobes.

Title: Custom and personalization options Question: Can I get a personalized or custom cane? Answer: Yes! We offer engraving services for many of our canes and have custom design options available. Contact our team to discuss your specific requirements and timeline.

 

Care & Maintenance

Title: How to care for your cane Question: What's the best way to maintain my cane? Answer: For wood canes, dust regularly and apply wood polish monthly. Metal canes can be cleaned with a damp cloth or with our polish. Replace rubber tips when worn (usually every 6-12 months). Store in a dry place and avoid extreme temperatures.

Title: Replacement parts Question: Can I get replacement tips or parts? Answer: Yes! We stock replacement rubber tips, wrist straps, and other common parts. Most standard tips are $5-10 and can be shipped quickly.

 

Wood canes are not adjustable, but most can be cut down to your needed size. 

If a customer needs help choosing a cane we have a helpful Buyer's guide we can recommend: https://fashionablecanes.com/pages/ultimatecanebuyersguide

 

sword canes information:
NOTE: Cannot ship to AR, CA, MA, NY, Canada, Australia or the UK.  Please check your local laws for public use of this item or importing through customs in your country. We are not responsible for items seized by customs. We are unable to size sword canes due to the possibility that it may interfere with the cane at the end of the shaft. It may be possible to size the item at your own risk. If a sword cane is sized it will not be able to be returned.