Warranty Information

  • All items are covered for 6 Months after delivery date against manufacturer defects
  • Damaged or defective items must be inspected by us before refund or replacement is provided
    • Buyer can send item back to us at the buyer’s expense – If the issue is a manufacturer defect a $9.95 shipping credit will be issued.
    • Buyer can email pictures of defect/damage to customerservice@fashionableCanes.com
  • Once inspected, if issue is determined to be a manufacturer defect, buyer can either receive refund on the credit card used to purchase the item or receive replacement item
    • Replacement item must be the same item or one of equal or lesser value
  • Dropped or broken items are not covered under this warranty. Any item received that has visible damage from being dropped will not be issued a refund