What is the Return Procedure?

Any items that were received upon delivery that were damaged or were missing items need to be reported within 7 days after delivery or they will be ineligible for return/replacement

Items must have been delivered within the last 30 days. Unless the items were purchased between November 11th and December 25th. You are able to return until January 16th

Click on the link above and enter your order number and shipping zip code and click “Start a Return”. You can find your order number on your packing slip or your confirmation email. Use your prepaid return label, make sure to securely adhere it to the return package and return your item.

Your refund will be sent to your original form of payment in 3-5 business days after us receiving the package. You will receive an email when your return is scanned and your refund has been processed or when your exchange order has shipped.

We ask that the product is unused and still has its original tags/packaging.

Any Exchange or Store Credit will be charged a $6.00 processing fee. If an item is returned for a refund to original payment, a fee of $10.95 will be deducted from the return credit for using our pre-paid return label. To avoid this fee please send back return at your own cost to the address below:

Fashionable Returns DEPT

12399 S Belcher Rd Ste 160
Largo, FL 33773 US

There is also a $15.00 restock fee on canes that are cut from original length. (Please note ANY cut cane is Exchange for store credit ONLY and will have $15.00 deducted from store credit.)