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Shipping to Canada? Yes, we ship there. See international shipping

Shipping Information

Same-day shipping from our warehouse in Largo, Florida, to customers across the US and around the world.

How to get free shipping

Free shipping is available on online orders over $75.

  1. Choose the free option under Shipping Method on the checkout page.
  2. Place your order by 2:30 PM Eastern, Monday through Friday, and it ships the same day.

Where free shipping applies

  • Shipping addresses in the contiguous United States.
  • Not available for PO boxes or APO addresses.
  • Quad canes, cane stands, walkers, rollators, and related orders are not eligible.

See your delivery date before you buy

Every product page shows the fastest delivery date to your area and how long you have left to order to get it. Look for it just below the price.

Fastest delivery date shown on a product page Order-by countdown shown on a product page

US shipping options

Shipping services we use

All shipping times are in business days (Monday through Friday). Saturday delivery is available by request. Please contact Customer Service for rates.

USPS Priority Mail

Map of USPS Priority Mail delivery times across the US

See Shipping Method for delivery estimates at checkout.

UPS Ground

Map of UPS Ground delivery times across the US

See Shipping Method for delivery estimates at checkout.

Holiday shipping information

Delivery times can run longer around holidays. During the two weeks before Christmas, carrier delivery times aren't guaranteed and shipping isn't refunded for holiday delays. See our holiday shipping deadlines to make sure your order arrives in time.

International shipping

Yes, we ship outside the United States. Enter your shipping address at checkout to see the shipping options and rates available for your country.

Duties and taxes

Import duties, taxes, and customs fees depend on the country you're shipping to.

  • Duties paid at checkout: for many countries, you can choose to pay duties and taxes up front when you place your order, so there's nothing more to pay when your package arrives.
  • Duties paid on delivery: if that option isn't offered for your country, any duties, taxes, and customs fees are collected by the carrier or your local customs office when the package arrives. These charges are the customer's responsibility.

Good to know

  • Customs processing can add time to delivery, and delays at customs are outside our control.
  • Please include a phone number at checkout. Carriers often need it to clear customs or arrange delivery.
  • Free shipping applies only within the contiguous United States.
  • Sword canes can't be shipped to Canada, Australia, or the United Kingdom.

Questions about shipping to your country? Contact Customer Service and we'll help.

Choosing your shipping method

On the checkout page, pick the shipping method you'd like. Rates depend on how fast you need it.

Shipping method options on the checkout page
Expected by
An approximate delivery date.
Get it by
An exact delivery date provided by the carrier.

Shipping protection

Add shipping protection at checkout for peace of mind. If something happens to your package on the way, we'll help resolve it quickly.

What's covered

  • Lost in transit
  • Damaged in transit
  • Stolen in transit

Good to know

  • Costs 1.5% of your order total
  • Claims are processed within 14 days

Shipping fine print

  • Returned to sender (US): packages returned to us as undeliverable have a $10.95 fee, and only the cost of the items is refunded.
  • Shipping refunds don't apply to standard shipments (UPS Ground and USPS Priority Mail) or to delays caused by weather or carrier disruptions.

Questions about your shipment?

Call our Shipping Department:

1-813-57-CANES (22637)

12399 Belcher Rd. S, Ste. 160
Largo, FL 33773

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