Shipping Information
Same-day shipping from our warehouse in Largo, Florida, to customers across the US and around the world.
Free shipping over $75
Orders under $75 ship for a flat $8.95.
Ships the same day
Order by 2:30 PM ET, Monday through Friday.
We ship worldwide
International orders are welcome.
Shipping protection
Covers lost, damaged, or stolen packages.
How to get free shipping
Free shipping is available on online orders over $75.
- Choose the free option under Shipping Method on the checkout page.
- Place your order by 2:30 PM Eastern, Monday through Friday, and it ships the same day.
Where free shipping applies
- Shipping addresses in the contiguous United States.
- Not available for PO boxes or APO addresses.
- Quad canes, cane stands, walkers, rollators, and related orders are not eligible.
See your delivery date before you buy
Every product page shows the fastest delivery date to your area and how long you have left to order to get it. Look for it just below the price.
US shipping options
All shipping times are in business days (Monday through Friday). Saturday delivery is available by request. Please contact Customer Service for rates.
Holiday shipping information
Delivery times can run longer around holidays. During the two weeks before Christmas, carrier delivery times aren't guaranteed and shipping isn't refunded for holiday delays. See our holiday shipping deadlines to make sure your order arrives in time.
International shipping
Yes, we ship outside the United States. Enter your shipping address at checkout to see the shipping options and rates available for your country.
Duties and taxes
Import duties, taxes, and customs fees depend on the country you're shipping to.
- Duties paid at checkout: for many countries, you can choose to pay duties and taxes up front when you place your order, so there's nothing more to pay when your package arrives.
- Duties paid on delivery: if that option isn't offered for your country, any duties, taxes, and customs fees are collected by the carrier or your local customs office when the package arrives. These charges are the customer's responsibility.
Good to know
- Customs processing can add time to delivery, and delays at customs are outside our control.
- Please include a phone number at checkout. Carriers often need it to clear customs or arrange delivery.
- Free shipping applies only within the contiguous United States.
- Sword canes can't be shipped to Canada, Australia, or the United Kingdom.
Questions about shipping to your country? Contact Customer Service and we'll help.
Choosing your shipping method
On the checkout page, pick the shipping method you'd like. Rates depend on how fast you need it.
- Expected by
- An approximate delivery date.
- Get it by
- An exact delivery date provided by the carrier.
Shipping protection
Add shipping protection at checkout for peace of mind. If something happens to your package on the way, we'll help resolve it quickly.
What's covered
- Lost in transit
- Damaged in transit
- Stolen in transit
Good to know
- Costs 1.5% of your order total
- Claims are processed within 14 days
Shipping fine print
- Returned to sender (US): packages returned to us as undeliverable have a $10.95 fee, and only the cost of the items is refunded.
- Shipping refunds don't apply to standard shipments (UPS Ground and USPS Priority Mail) or to delays caused by weather or carrier disruptions.
Questions about your shipment?
Call our Shipping Department:
1-813-57-CANES (22637)12399 Belcher Rd. S, Ste. 160
Largo, FL 33773










